Welcome message
Trigger: welcome · 184 runs in 7 days · last 3 min ago
Healthy
Away message after hours
Trigger: away · 42 runs in 7 days · last 9 h ago
Healthy
Route French visitors to Brice
Trigger: language routing · 77 runs in 7 days · last 12 min ago
Healthy
Auto-tag “refund” keyword
Trigger: keyword · 9 runs in 7 days · last 1 h ago
Healthy
Auto-close after 72 h inactivity
Trigger: inactivity · 0 runs in 7 days · last —
Healthy
Pricing page trigger
Trigger: page URL · 31 runs in 7 days · last 2 h ago
Last run failed
Condition / action builder
Every rule is a list of conditions (page URL, keyword, language, business hours, department) and actions (send message, assign, tag, set priority, close, remind). The activity log records each run so a silent failure is visible.